منابع مشابه
How Word-of-mouth Moderates Room Price and Hotel Stars for Online Hotel Booking an Empirical Investigation with Expedia Data
Information cues about products influence consumer purchase decisions. Online review can enhance communication among consumers while affecting consumer perception by increasing awareness and reducing uncertainty. However, little is known on how Word-of-Mouth (WOM) and information cues interact, especially on experience goods like hotel rooms. To bridge this gap, we analyze data collected from E...
متن کاملConsumers' Preferred Criteria for Hotel Online Booking
Online bookings of hotels have increased drastically throughout recent years. Studies in tourism and hospitality have investigated the relevance of hotel attributes influencing choice but did not yet explore them in an online booking setting. This paper presents findings about consumers’ stated preferences for decision criteria from an adaptive conjoint study among 346 respondents. The results ...
متن کاملIntelligent Agent based Hotel Search & Booking System
M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as cellular telephone and personal digital assistants PDA. M-commerce provides lot of services like Mobile ticketing, Mobile banking, Mobile location based services, Mobile auctions, Mobile purchasing and so on. This represents an incredible opportunity to enable mobile devices, a...
متن کاملAn Intelligent Hotel Room
This paper presents an innovative application of ambient technology in the domain of tourism and leisure that aims to improve the quality of services offered by the hospitality industry. The main objective is to formulate an ambient ecosystem that observes its surroundings using non-invasive technology and adapts its behavior, in real-time, to deliver “intelligent” and personalized services to ...
متن کاملHotel Yield Management Practices Across Multiple Electronic Distribution Channels
In the hotel sector, yield management traditionally balances a supply of perishable room nights against demand by manipulating price and time of consumption. While widely accepted, Internetbased distribution channels with different cost structures complicate the process. Hotels must not only manipulate price in response to supply and demand, but must also choose which portfolio of distribution ...
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ژورنال
عنوان ژورنال: Cornell Hotel and Restaurant Administration Quarterly
سال: 2005
ISSN: 0010-8804
DOI: 10.1177/0010880405275112